http://in.BookMyFunction.com website ("Website") is an internet based portal owned and operated by MetroDreams India Pvt Ltd ("MetroDreams"), a company incorporated under the laws of India, with its registered office at : #14, 8th Main Road, 9th Cross Malleswaram, Bangalore,560003, India.
This Customer Agreement sets out the terms and conditions on which http://in.BookMyFunction.com shall provide the Services to the Customer through the Website. By using and accepting the these terms and condition by virtue of checking the acceptance box on the website while using this service; Customer agrees to the terms set forth hereunder
1) DATA ACCURACY:
http://in.BookMyFunction.com publishes the availability of Venues/Party Hall/Banquet Hall ("Venue”) online. This availability is being managed by the owners/Mangers of the Venue. http://in.BookMyFunction.com shall not be responsible for the accuracy of the information; the same shall be the sole responsibility of the Venue owners/Managers.
2) BOOKING AGENCY:
http://in.BookMyFunction.com acts as a booking agency, and handling the transaction and provides payment gateway facilities where the owners collect payments directly from end Customers. http://in.BookMyFunction.com conducts the transaction on behalf of Venues and does not control availability or accuracy of availability.
Any person above the age of 18 years, can use the http://in.BookMyFunction.com website and is entitled to make the transactions online through http://in.BookMyFunction.com website.
4) Customer agrees that the information entered in the inquiry form or other forms in the Website will be shared with the Venue(s) and other service providers as a part of fulfilling the customer inquiry or requirement
5) BOOKING CONFIRMATION:
http://in.BookMyFunction.com shall not be responsible for any errors during booking process; it is the responsibility of the Customer to manually confirm the booking by contacting the Venue(s) owner. http://in.BookMyFunction.com anticipates errors occurring on our online service; if the confirmation page does not appear or confirmation email is not delivered or confirmation number is not produced or any other type of errors occur; it shall be the responsibility of the Customer to contact the Venue(s) owner directly to resolve the issue; http://in.BookMyFunction.com shall not have any responsibility for such errors.
6) CANCELLATION & REFUND POLICY:
http://in.BookMyFunction.com Customer has to review the refund policies of the Venues published; Neither METRODREAMS or http://in.BookMyFunction.com shall not be responsible for making refunds to the Customer; it shall be the responsibility of the Venue owners, and, the Customer needs to directly work with the functional hall owners for such refunds. METRO DREAMS believes in helping its customers as far as possible, and, has therefore a liberal cancellation policy.
In case the customer feels that the services received from the concerned business entities/ actual service providers is not as shown on the site, the customer can bring it to the notice of the customer service centre of the concerned business entities/ actual service providers and also to the customer service centre of METRO DREAMS for their formal notice. The Customer Service Team of the concerned business entities/ actual service providers, being the sole exclusive responsible authority, after looking into the complaint of customer, would take an appropriate decision. However, the same is at exclusive discretion of the concerned business entities/ actual service providers and at the exclusive risk, cost and consequence of the customer complaining the same only.
7) MODES OF PAYMENT VERIFICATION:
In some cases booking is accepted only after verification of the address and other billing information provided. At times, http://in.BookMyFunction.com receive incorrect Credit Card or billing information; as a result booking will be delayed; or cancelled, if reasonable efforts to verify the information is not possible or feasible or not succeeded.
8) E-MAIL CONFIRMATION:
http://in.BookMyFunction.com attempts to send the e-mail confirmation for booking ; http://in.BookMyFunction.com shall not be responsible for inaccuracy of the email addresses, non-delivery due to virus software or spam protection firewalls or whatsoever. It shall be the responsibility of the Customer(s) to confirm the booking with the Venue owners.
9) PROTECTION FROM PRICING OR OTHER ERRORS RELATED TO PAYMENT:
It shall be the responsibility of the Venue(s) and the Customer(s) to know the risks involved in booking, pricing, pricing changes and cancellations; http://in.BookMyFunction.com shall not have any liability.
10) ADVANCE BOOKING PAYMENT REFUND:
Customer has to review the refund policies of the Venue(s) published; http://in.BookMyFunction.com shall not be responsible for making refunds to the Customer; it shall be the responsibility of the Venue owners, and, the Customer needs to directly work with the Venue(s) owners for such refunds.
11) NON-AVAILABILITY OF FUNCTIONAL HALL AFTER BOOKING :
http://in.BookMyFunction.com shall not be responsible for the non-availability of the Venue for whatsoever reason after booking is made through http://in.BookMyFunction.com; http://in.BookMyFunction.com is merely acting as an agency to enable the Customer to book/block the Venue(s) published by the Venue owner(s) at their sole discretion.
http://in.BookMyFunction.com shall not be responsible for any amenities or facilities promised by the Venue(s). In addition, http://in.BookMyFunction.com shall not be responsible for any customer service or dissatisfaction at the venue(s).
13) The Customer shall read and understand the terms and conditions of the Venues carefully before using the service of http://in.BookMyFunction.com . Terms may change without any prior notice.
14) LIMITATIONS OF USAGE AND PROHIBITION AGAINST UNLAWFUL USE:
The Customer shall only use the services of http://in.BookMyFunction.com for personal use, and , he or she shall not use the services of http://in.BookMyFunction.com for any unlawful purpose and also for any commercial purpose; if so, he/she shall be subjected to prosecution under the applicable laws. Also, the http://in.BookMyFunction.com reserves the right to claim the damages from the Customer for such unlawful use. The Customer understands that, he/she shall not reproduce or copy, etc., of any content on the http://in.BookMyFunction.com web site.
15) DISCLAIMER OF WARRANTIES/LIMITATION OF LIABILITY :
16) LIMITATIONS ON THE LINKS TO THIRD PARTY SITES :
17) USE OF COMMUNICATION SERVICES :
18) TERMINATION/ACCESS RESTRICTION :
http://in.BookMyFunction.com has the absolute right to terminate access or services any time to a Customer without any notice, in case the Customer is found to be violating the terms of this agreement.
19) FEES AND CHARGES:
20) CUSTOMER'S OBLIGATIONS AND CUSTOMER ACCOUNT:
21) BREACH :
22) REINSTATEMENT :
http://in.BookMyFunction.com has the discretion to reinstate the Customer at any time, however, till then, a suspended Customer shall not use the services of the http://in.BookMyFunction.com website without the permission or notification of re-instatement by http://in.BookMyFunction.com.
23) PROPRIETARY RIGHTS :
All contents on the http://in.BookMyFunction.com website; like photos, videos, descriptions; copyright material etc., are the exclusive properties of METRODREAMS India Pvt. Ltd, and the Customers shall not have any rights on the same. The Customer shall not copy or duplicate the same.
24) RELATIONSHIP :
This agreement between the http://in.BookMyFunction.com and the Customer is only to enable the Customer to access http://in.BookMyFunction.com website, and this agreement shall not be regarded as any agreement between the Customer and http://in.BookMyFunction.com.
25) HEADINGS :
The headings and subheadings used in the instant Agreement are for the convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this Agreement, or the right to use the Website by the Customer contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.
26) INTERPRETATION OF NUMBER AND GENDERS :
The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to this Agreement as a whole.
27) INDEMNIFICATION :
Customer shall indemnify the http://in.BookMyFunction.com for loss caused to http://in.BookMyFunction.com due to usage etc., by the Customer.
28) SEVERABILITY :
In case any provision of this Agreement is determined to be invalid or unenforceable, in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining portion/part of such provision and all other remaining provisions of this Agreement shall continue to be in full force and effect as valid and binding.
29) TERMINATION OF AGREEMENT AND SERVICES :
Either the Customer or http://in.BookMyFunction.com, as the case may be, can terminate this Agreement and a Service with a notice caused at any time to be effective immediately.
30) NOTICES :
All notices should be sent in writing in English or delivered to the office of written notice vide registered or currier, etc.,
31) GOVERNING LAW :
This agreement and each TOS shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the Courts of Bangalore.
Note: By checking the "Accept Terms and Conditions" box while using the services, the Customer and http://in.BookMyFunction.com are agreeing to this agreement. This acceptance will be stored in http://in.BookMyFunction.com Â website as proof of acceptance and Customer agrees it as the valid proof of their valid acceptance of offer.