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USER AGREEMENT

http://in.BookMyFunction.com website ("Website") is an internet based portal owned and operated by MetroDreams India Pvt Ltd ("MetroDreams"), a company incorporated under the laws of India, with its registered office at : #14, 8th Main Road, 9th Cross Malleswaram, Bangalore,560003, India.

This Customer Agreement sets out the terms and conditions on which http://in.BookMyFunction.com shall provide the Services to the Customer through the Website. By using and accepting the these terms and condition by virtue of checking the acceptance box on the website while using this service; Customer agrees to the terms set forth hereunder

1) DATA ACCURACY:

http://in.BookMyFunction.com publishes the availability of Venues/Party Hall/Banquet Hall ("Venue”) online. This availability is being managed by the owners/Mangers of the Venue. http://in.BookMyFunction.com shall not be responsible for the accuracy of the information; the same shall be the sole responsibility of the Venue owners/Managers.

2) BOOKING AGENCY:

http://in.BookMyFunction.com acts as a booking agency, and handling the transaction and provides payment gateway facilities where the owners collect payments directly from end Customers. http://in.BookMyFunction.com conducts the transaction on behalf of Venues and does not control availability or accuracy of availability.

3) AGE:

Any person above the age of 18 years, can use the http://in.BookMyFunction.com website and is entitled to make the transactions online through http://in.BookMyFunction.com website.

4) Customer agrees that the information entered in the inquiry form or other forms in the Website will be shared with the Venue(s) and other service providers as a part of fulfilling the customer inquiry or requirement

5) BOOKING CONFIRMATION:

http://in.BookMyFunction.com shall not be responsible for any errors during booking process; it is the responsibility of the Customer to manually confirm the booking by contacting the Venue(s) owner. http://in.BookMyFunction.com anticipates errors occurring on our online service; if the confirmation page does not appear or confirmation email is not delivered or confirmation number is not produced or any other type of errors occur; it shall be the responsibility of the Customer to contact the Venue(s) owner directly to resolve the issue; http://in.BookMyFunction.com shall not have any responsibility for such errors.

  1. UPDATION / MODIFICATION OF BOOKING :
    Customer need to verify the booking details thoroughly, and, make the final call to make the booking ; Customer need to contact Venue(s) directly to modify, cancel or make any types of changes to the bookings.
  2. MODES OF PAYMENT:
    If the Venue owner(s) has enabled Online payment for Booking, BookMyFunction.com accepts Visa, MasterCard, American Express, select Debit Cards and Net Banking while booking online; method of payments are subject to change time to time without notice.
  3. Pay at Venue:
    If the venue owner(s) has enabled the customers to “Pay at Venue”for booking the Venue, the customer can block the venue by selecting the same. The Customer has to confirm the booking by paying the requisite amount to the venue directly as per their terms and conditions. http://in.bookmyfunction.com does have not any control over each Venue(s) terms and conditions; they are defined at the sole discretion of the Venue(s) owners

6) CANCELLATION & REFUND POLICY:

http://in.BookMyFunction.com Customer has to review the refund policies of the Venues published; Neither METRODREAMS or http://in.BookMyFunction.com shall not be responsible for making refunds to the Customer; it shall be the responsibility of the Venue owners, and, the Customer needs to directly work with the functional hall owners for such refunds. METRO DREAMS believes in helping its customers as far as possible, and, has therefore a liberal cancellation policy.

In case the customer feels that the services received from the concerned business entities/ actual service providers is not as shown on the site, the customer can bring it to the notice of the customer service centre of the concerned business entities/ actual service providers and also to the customer service centre of METRO DREAMS for their formal notice. The Customer Service Team of the concerned business entities/ actual service providers, being the sole exclusive responsible authority, after looking into the complaint of customer, would take an appropriate decision. However, the same is at exclusive discretion of the concerned business entities/ actual service providers and at the exclusive risk, cost and consequence of the customer complaining the same only.

7) MODES OF PAYMENT VERIFICATION:

In some cases booking is accepted only after verification of the address and other billing information provided. At times, http://in.BookMyFunction.com receive incorrect Credit Card or billing information; as a result booking will be delayed; or cancelled, if reasonable efforts to verify the information is not possible or feasible or not succeeded.

8) E-MAIL CONFIRMATION:

http://in.BookMyFunction.com attempts to send the e-mail confirmation for booking ; http://in.BookMyFunction.com shall not be responsible for inaccuracy of the email addresses, non-delivery due to virus software or spam protection firewalls or whatsoever. It shall be the responsibility of the Customer(s) to confirm the booking with the Venue owners.

9) PROTECTION FROM PRICING OR OTHER ERRORS RELATED TO PAYMENT:

It shall be the responsibility of the Venue(s) and the Customer(s) to know the risks involved in booking, pricing,  pricing changes and cancellations; http://in.BookMyFunction.com shall not have any liability.

10) ADVANCE BOOKING PAYMENT REFUND:

Customer has to review the refund policies of the Venue(s) published; http://in.BookMyFunction.com shall not be responsible for making refunds to the Customer; it shall be the responsibility of the Venue owners, and, the Customer needs to directly work with the Venue(s) owners for such refunds.

11) NON-AVAILABILITY OF FUNCTIONAL HALL AFTER BOOKING :

http://in.BookMyFunction.com shall not be responsible for the non-availability of the Venue for whatsoever reason after booking is made through http://in.BookMyFunction.com; http://in.BookMyFunction.com is merely acting as an agency to enable the Customer to book/block the Venue(s) published by the Venue owner(s) at their sole discretion.

12) FACILITIES:

http://in.BookMyFunction.com shall not be responsible for any amenities or facilities promised by the Venue(s). In addition, http://in.BookMyFunction.com shall not be responsible for any customer service or dissatisfaction at the venue(s).

13) The Customer shall read and understand the terms and conditions of the Venues carefully before using the service of http://in.BookMyFunction.com . Terms may change without any prior notice.

14) LIMITATIONS OF USAGE AND PROHIBITION AGAINST UNLAWFUL USE:

The Customer shall only use the services of http://in.BookMyFunction.com for personal use, and , he or she shall not use the services of http://in.BookMyFunction.com for any unlawful purpose and also for any commercial purpose; if so, he/she shall be subjected to prosecution under the applicable laws. Also, the http://in.BookMyFunction.com reserves the right to claim the damages from the Customer for such unlawful use. The Customer understands that, he/she shall not reproduce or copy, etc., of any content on the http://in.BookMyFunction.com web site.

15) DISCLAIMER OF WARRANTIES/LIMITATION OF LIABILITY :

  1. http://in.BookMyFunction.com does not warranty any content on the site.
  2. http://in.BookMyFunction.com shall not be responsible for any arrangement between the Venue owners and the Customers.
  3. http://in.BookMyFunction.com shall not take responsibility for human errors or data entry errors, or, any changes made by the functional hall owners.
  4. http://in.BookMyFunction.com shall not endorse any information provided by the Venues in any manner.
  5. In no event shall http://in.BookMyFunction.com be liable for any direct, indirect, punitive, incidental, special, consequential damages, or, any other damages resulting in whatsoever manner.

16) LIMITATIONS ON THE LINKS TO THIRD PARTY SITES :

  1. The Website may contain links to other websites, The Linked Sites are not under the control of METRODREAMS India Pvt Ltd. or either the http://in.BookMyFunction.com Website or MetroDreams India Pvt Ltd shall not be responsible for the contents of any Linked Site.
  2. http://in.BookMyFunction.com shall not be responsible for any errors, omissions or representations on any Linked Site. http://in.BookMyFunction.com does not endorse any advertiser on any Linked Site in any manner. The Customercustomers are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

17) USE OF COMMUNICATION SERVICES :

  1. The http://in.BookMyFunction.com Website may contain services such as email, chat, bulletin board services, information related to recommendations, news groups, forums, communities, personal web pages, calendars, and/or other message. The Customer shall not use http://in.BookMyFunction.com Website for any unlawful or illegal purpose.
  2. For any obscene /offensive/abusive postings/chats, on the http://in.BookMyFunction.com Website by the Customer shall invite criminal prosecution by METRODREAMS India Pvt. Ltd. and invite the claim for damages from METRODREAMS India Pvt.Ltd.
  3. http://in.BookMyFunction.com is entitled to disclose, the contents of postings on the Website whenever required by law, or law enforcing authorities, etc.,
  4. http://in.BookMyFunction.com do not control or endorse the content, messages or information found in any communication service. http://in.BookMyFunction.com shall not be liable for any contents, messages or information found in any communication service.
  5. The Customer understands that the materials uploaded to a Communication Service on http://in.BookMyFunction.com Website is not complete, and, is limited in size and he shall verify the same by contacting the Venue Owners.

18) TERMINATION/ACCESS RESTRICTION :

http://in.BookMyFunction.com has the absolute right to terminate access or services any time to a Customer without any notice, in case the Customer is found to be violating the terms of this agreement.

19) FEES AND CHARGES:

  1. http://in.BookMyFunction.com reserves the right to charge fee or alter fees. The Fees and all other charges will be displayed during the usage of the service.
  2. Customer is also liable for applicable taxes etc.

20) CUSTOMER'S OBLIGATIONS AND CUSTOMER ACCOUNT:

  1. The Customer shall legally use the http://in.BookMyFunction.com website by creating an account.
  2. To use the service of http://in.BookMyFunction.com website, Customer needs to have necessary technical equipment, like Computer, internet access etc., at their own cost.
  3. The Customer agrees to receive announcement and some marketing messages etc.,
  4. Registration of the Customer to http://in.BookMyFunction.com Website is optional; The Customer would get Customer ID and password, upon registration ; The Customer shall maintain this confidentially and is responsible for keeping the account upto date; The http://in.BookMyFunction.com Website shall not be responsible for the data maintained in the account; The http://in.BookMyFunction.com Website shall not be responsible for financial losses or damages, direct or indirect etc caused to the Customer or to the third parties due to any act of Venue owners.
  5. The Customer shall notify http://in.BookMyFunction.com, incase there is an un-authorized access; and shall always log out after using the service etc.,
  6. Customer shall provide accurate information in the account; and http://in.BookMyFunction.com shall not be responsible for the data maintained in the account.
  7. Customer has to grant permission to access the data maintained in the account for the purpose of providing services.

21) BREACH :

  1. http://in.BookMyFunction.com may warn, cancel or terminate permanently the service to the Customer, under the following circumstances,
    1. In case of breach of terms and conditions of this agreement by the Customer.
    2. http://in.BookMyFunction.com Website shall not able to verify or authenticate the information provided.

22) REINSTATEMENT :

http://in.BookMyFunction.com has the discretion to reinstate the Customer at any time, however, till then, a suspended Customer shall not use the services of the http://in.BookMyFunction.com website without the permission or notification of re-instatement by http://in.BookMyFunction.com.

23) PROPRIETARY RIGHTS :

All contents on the http://in.BookMyFunction.com website; like photos, videos, descriptions; copyright material etc., are the exclusive properties of METRODREAMS India Pvt. Ltd, and the Customers shall not have any rights on the same. The Customer shall not copy or duplicate the same.

24) RELATIONSHIP :

This agreement between the http://in.BookMyFunction.com and the Customer is only to enable the Customer to access http://in.BookMyFunction.com website, and this agreement shall not be regarded as any agreement between the Customer and http://in.BookMyFunction.com.

25) HEADINGS :

The headings and subheadings used in the instant Agreement are for the convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this Agreement, or the right to use the Website by the Customer contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

26) INTERPRETATION OF NUMBER AND GENDERS :

The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to this Agreement as a whole.

27) INDEMNIFICATION :

Customer shall indemnify the http://in.BookMyFunction.com for loss caused to http://in.BookMyFunction.com due to usage etc., by the Customer.

28) SEVERABILITY :

In case any provision of this Agreement is determined to be invalid or unenforceable, in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining portion/part of such provision and all other remaining provisions of this Agreement shall continue to be in full force and effect as valid and binding.

29) TERMINATION OF AGREEMENT AND SERVICES :

Either the Customer or http://in.BookMyFunction.com, as the case may be, can terminate this Agreement and a Service with a notice caused at any time to be effective immediately.

  1. The http://in.BookMyFunction.com may, by written notice, terminate this agreement with any cause, so also the Customer can terminate.
  2. Upon termination, http://in.BookMyFunction.com shall not have any obligation to perform any service or tasks on behalf of Customer.

30) NOTICES :

All notices should be sent in writing in English or delivered to the office of written notice vide registered or currier, etc.,

31) GOVERNING LAW :

This agreement and each TOS shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the Courts of Bangalore.

Note: By checking the "Accept Terms and Conditions" box while using the services, the Customer and http://in.BookMyFunction.com are agreeing to this agreement. This acceptance will be stored in http://in.BookMyFunction.com  website as proof of acceptance and Customer agrees it as the valid proof of their valid acceptance of offer.